The primary focus of the Systems Engineer position is to provide technical knowledge and support regarding network operations issues for multiple clients.

Responsibilities

• Document, test, and modify network operating systems to enhance efficiency and reliability.
• Diagnose and remedy network and user issues.
• Implement client projects by through prior technical experience.
• Maximize network performance through proactive network design and monitoring.
• Develop and maintain accurate and timely guidebooks for clients.
• Maintain 76% overall utilization.
• Provide on-the-job training (via shadowing) to Support Specialists.
• Produce up-to-date records of clients’ networks as they grow.

Job Requirements

• 3-5 years’ experience in network administration.
• 2-4 years’ experience in desktop administration.
• 3-5 years’ operating systems experience (Windows, Mac, Unix, and/or Linux).
• 3-5 years’ experience with Microsoft Exchange.
• Proven network analysis and diagnostic skills,
• Ability to implement quick and effective solutions to network problems and escalate issues when necessary.
• Advanced knowledge of Microsoft Office applications.
• Proven dedication to enabling continuous operations.
• Proven ability to operate productively in a virtual office environment, delivering reliable follow-up and using off-site connectivity and wireless communications tools.
• Successful track record working in a team culture.
• Excellent verbal and written communication skills.
• Possession of valid and clear driver’s license.

Internal/External Contacts:

Daily interaction with variety of clients. Must refer questions or concerns outside technical area to other team members in order to achieve optimal client satisfaction.

Working Conditions:

The majority of work will be performed at client locations which may vary in terms of quality of workspace. Must be able to lift, carry, and reposition all parts of user workstations, network appliances, and printers. Consecutive hours spent sitting in front of computer monitor and using keyboard and mouse.

If you’re looking for a rewarding career with an IT company that cares about its customers and employees alike, contact us today. We look forward to adding the next exciting addition to our renowned team.